Shipping & Delivery Policy
We work hard to ensure your customized products are delivered to you safely and on time. Please read the details of our shipping process below.
Order Processing Time
- All our products are custom-made based on the design, text, or images you provide.
- Once your order is confirmed, it will take 7 working days to process, design, and prepare for shipment.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once your order is processed, delivery will take 7 working days within India.
Tracking Your Order
- Once your order is shipped, you will receive an email with the tracking number and courier details.
- You can track your product through the courier’s website until it is delivered.
Delivery Attempts
- Our courier partners will attempt delivery 2 times before returning the package to us.
If your package is returned due to an incorrect address or failure to receive it, you will be responsible for re-shipping costs.
Delays in Delivery
- Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or festive seasons.
- We will keep you updated in case of any unexpected delay.
Damaged or Missing Products
- If your package arrives damaged or with missing items, please contact us within 2-3 days of delivery with photos and order details.
We will investigate and arrange a replacement or refund as per our Refund Policy.
Contact Us
For any questions about your order’s shipping or delivery, please contact us